Important customer information

HOWESABOUT
Orders placed with Howesabout are not considered binding until payment has been received by Howesabout. We endeavor to keep all items in stock, but for various reasons some items may be out of stock at the time of order. We will inform you of this when we ship your items, and automatically place the items on back order unless they are no longer available.

If you receive a partial order, you can request a refund of this portion of the order, request an alternative, or decide to keep the item on back order until they arrive. We will ship owed items to you as soon as they return to stock.

Payment is due at time of order. No items will be shipped until payment is received. We use PayPal for online card processing, which allows us to offer you secure processing without higher costs associated with payment processing. Should you prefer, we will accept payment by:-

Bank Transfer sent to the following Account details:-

Account Sort Code - 30-93-48

Account Number -     20280269

Account Ref -              Howesabout

Please quote your name and date of order.

Personal cheque or postal order made payable to H Howes and sent to:

 

HOWESABOUT

Hole Farm

ASHWATER

Devon

EX21 5HD

 

No items will be sent until payment has cleared. On rare occasions, cheques can be returned as unpaid some time after they have apparently cleared. Should your cheque be returned unpaid, we will email you and request another payment or return of any goods supplied. Failure to comply with this will be treated as theft and may result in legal action being taken.

Cancellation Terms

If you wish to cancel your order, please let us know as soon as possible my emailing us at howesabout.services: virgin.net Orders can be cancelled at any point up to dispatch of your goods. We do not charge a re-stocking fee for cancelled orders.

Once goods have been dispatched, please refer to our returns policy.

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